(Updated 3/25/24) 

You may notice an decrease in the charge on your bill called the FED UNIVERSAL SVC FEE (Federal Universal Service Charge) that pays for the Federal Universal Service Fund. The Federal Communications Commission has approved a decrease in this charge from 34.6% to 32.8% of your monthly interstate access charges for residential and business customers effective April 1, 2024. This charge contributes to the national universal service fund, which helps keep local telephone service rates affordable for low-income customers and customers in high cost rural areas. It also provides assistance to customers with disabilities. If you have any questions about this charge, please contact the Industry Telephone Company's business office at (979) 278-3600, (979) 357-4411 or toll free (888) 212-8872.