How To Check For Trouble On Your Telephone Line
For your convenience, Industry Telephone Company is installing a
Network Interface Device
(NID) at each residence. The
NID is usually located where the telephone service enters the home on the outside of the house. This
NID will help you determine if your telephone or inside wiring is the cause of the trouble or if it is necessary to call Industry Telephone Company’s Trouble line @ 979-357-2511 or 979-278-3600.
To test the phone line, open the cover of the
NID. Remove the plug from the test jack and plug a working telephone into the test jack. If there is a dial tone and you are able to make a telephone call, the trouble is in either the inside wiring or your telephone. If there is not a dial tone, call Industry Telephone Company’s Trouble line @ 979-357-2511 or 979-278-3600.
