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General Information

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ALLOWANCE FOR FAILURE OF SERVICE
The Telephone Company does not guarantee uninterrupted working of it's line or equipment. In case service is interrupted other than by the negligence or willful act of the subscriber, an adjustment will be made to the subscriber's account upon notification by the subscriber. Any adjustment shall apply only to the period the interruption continues beyond eight normal working hours. In any case, the Telephone Company assumes no additional liability. 

FIRE ALARMS AND OTHER EMERGENCY CALLS
The Telephone Company assumes no responsibility in accepting, handling or transmitting fire calls or other emergency calls of any nature. 

NOTIFICATION TO TELEPHONE COMPANY WHEN MOVING
Subscribers need to notify the Telephone Company when their billing address changes. When moving out of the Telephone Company's exchanges, all leased equipment needs to be turned in to the business office. 

RIGHT OF ACCESS TO PREMISES
At all reasonable times, the Telephone Company, through its authorized employees, shall have the right of access to the premises of the subscriber to install, inspect, repair or, upon termination, remove the Telephone Company's lines or equipment. 

ERROR IN DIRECTORIES
The Telephone Company issues directories to assist it in furnishing prompt and convenient service, and it does not guarantee to its subscribers correct listings therein. Every precaution is taken to prevent errors and omissions, but they may occur. Neither the Telephone company nor the Directory Company assumes any liability for damages to a subscriber by such errors or omissions in its directories. 

DIRECTORY DISTRIBUTION CENTER
Telephone directories may be ordered from anywhere in the world for a fee by calling 1-800-792-2665.

RULES AND REGULATIONS
Rules and regulations governing the furnishing of services by the Telephone Company are on file in the business office. Representatives are available to assist you in answering questions regarding your telephone service. 

800/900 TELEPHONE NUMBERS
When an 800 or 900 number is dialed from your telephone, your telephone number may be transmitted to the company you have called and may be available to that company's service representative before your call is answered. Please be advised that 900 numbers and some 800 numbers have per minute charges associated with them. 

Notice
Cellular 9-1-1 Calls...When calling 9-1-1 on a cellular phone, be prepared to provide the following information: your name, cellular phone number, nature of the emergency and the location of the incident. Please note: Your call may be answered by a telephone company operator or a 9-1-1 dispatcher outside of your area. 

Privacy Considerations... The 9-1-1 (nine-one-one) emergency telephone number has been developed to quickly summon emergency service in a crisis situation. Callers should realize that when reporting an emergency by dialing 9-1-1, their telephone number (including non-published numbers) and their address may be automatically displayed on viewing screen located at the 9-1-1 answering centers and that this call may also be recorded. This display of the calling number and address enables the emergency agency to quickly locate the caller if the call is disrupted by the crisis. 

Callers who do not wish to have their telephone number displayed on the viewing screen should report an emergency by dialing the seven-digit telephone number of the appropriate emergency agency.